Introduction

At Integrum Consulting Services LLC DBA Integrum Technology (“Integrum Technology”), we are committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website at https://integrumtechnology.net, or when you engage with our IT managed services, consulting offerings, and communications.

By using our services, visiting our website, or providing consent for SMS/MMS communications, you agree to the terms of this Privacy Policy.

Who We Are

We are an IT Managed Services Provider and IT Consulting company offering services including, but not limited to, IT infrastructure management, cybersecurity, cloud solutions, and strategic IT consulting. Our website address is https://integrumtechnology.net.

What Personal Data We Collect

1. Information You Provide Directly

When you engage with us, we may collect personal data that you provide directly, such as:

• Contact Information: Name, company name, phone number (including mobile phone numbers for SMS/MMS communications), email address, and mailing address
• Business Information: Details related to your company’s IT systems, infrastructure, or projects when requesting services or consultations
• Payment Information: Billing details necessary to process payments for services
• Communication Preferences: Your consent and preferences regarding receiving SMS/MMS messages and other communications from us

2. SMS/MMS Communications

If you provide your mobile phone number and consent to receive SMS/MMS messages:

• We will only send messages consistent with the purpose for which you provided consent
• Your mobile contact information will not be shared or sold to third parties for marketing purposes
• You can opt-out of receiving SMS/MMS messages at any time by replying STOP to any message
• Message and data rates may apply based on your carrier plan

3. Automatically Collected Information

When you visit our website, we may collect certain information automatically, including:

• IP Address: Used to monitor website traffic, prevent fraud, and ensure website security
• Browser Information: Including browser type and version, and operating system details
• Cookies and Tracking Technologies: Cookies may be used to enhance your experience on our website. For more information about cookies, see the “Cookies” section below

4. Information from Third Parties

We may receive personal information from third-party sources, such as our technology partners or service providers, to enhance our service offerings or customer support.

How We Use Your Data

We use the personal data we collect for the following purposes:

• Service Provision: To provide IT services and consulting as agreed upon, including troubleshooting, managed services, and project support
• Customer Support: To respond to inquiries, support requests, and service issues
• Business Communication: To send updates, service-related notifications, and other necessary communications regarding our services
• SMS/MMS Communications: To send service updates, notifications, and other authorized communications via text message when you have provided consent
• Security and Compliance: To protect our website and services from unauthorized access, fraud, or malicious activity, and to comply with legal and regulatory requirements
• Marketing and Feedback: With your consent, we may send promotional materials or request feedback to improve our services
• Consent Management: To maintain records of your communication preferences and consent choices

How We Share Your Data

We maintain strict controls over any sharing of personal information:

• We do not sell or rent your personal data, including mobile phone numbers and contact information
• We do not share your mobile contact information with third parties for marketing purposes
• Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services (e.g., cloud hosting providers, IT vendors). These service providers are bound by confidentiality agreements
• Legal Compliance: We may disclose your personal data when required to do so by law, or in response to legal requests, such as subpoenas or court orders
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a new entity as part of the business transaction

Cookies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website performance. You can set your browser to refuse cookies, but this may limit certain functionalities on our website.

How Long We Retain Your Data

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. For example, client-related data will be stored as long as necessary to manage our ongoing business relationship or to comply with legal obligations.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights:

• Access: You can request a copy of the personal data we hold about you
• Correction: You can request correction of any inaccurate or incomplete data
• Deletion: You can request that we delete your personal data, subject to certain legal exceptions
• Restriction: You can request to limit how your personal data is processed
• Data Portability: You can request the transfer of your personal data to a third party
• SMS/MMS Preferences: You can update your SMS/MMS communication preferences or opt-out at any time by replying STOP to any message

To exercise any of these rights, please contact us at [email protected].

How We Protect Your Data

We use appropriate security measures, including encryption, firewalls, and secure servers, to protect your personal data from unauthorized access, disclosure, or misuse. While we strive to ensure the highest level of security, no online transmission of data can be guaranteed to be 100% secure.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “last updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Integrum Consulting Services LLC DBA Integrum Technology https://integrumtechnology.net Email: [email protected]